Privacy Policy

Last updated: January 1, 2025

MagicusPrime LDA ("we", "us", or "our") operates Discover Douro (the "Service"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

1. Data Controller Information

Data Controller: MagicusPrime LDA Address: Avenida da Bela Vista 126, 4935-580 Chafe, Viana do Castelo, Portugal Email: hello@discoverdouro.com Company Registration: [Portuguese NIF/NIPC]

2. Information We Collect

We collect several different types of information for various purposes to provide and improve our Service to you: • Personal Data: email address, first name, last name, phone number, address, country • Usage Data: IP address, browser type, browser version, pages visited, time and date of visit, time spent on pages, unique device identifiers • Tracking & Cookies Data: cookies and similar tracking technologies to track activity and hold certain information • Location Data: GPS data and location information with your permission • Marketing Data: preferences, interests, and interaction with advertisements

3. Legal Basis for Processing

We process your personal data under the following legal bases: • Consent: You have given clear consent for us to process your personal data for specific purposes • Contract: Processing is necessary for a contract we have with you • Legal obligations: Processing is necessary for us to comply with the law • Legitimate interests: Processing is necessary for our legitimate interests or those of a third party

4. Third-Party Services

We work with the following third-party services that may collect and process your data: • Vercel: Hosting and deployment platform • Supabase: Database and authentication services • Google Analytics & Google Tag Manager: Website analytics and tag management • PostHog: Product analytics and feature flags • Google Ads & Meta Ads: Advertising platforms • TripAdvisor & Google Places: Review and location services • Brevo: Email marketing and transactional emails • TravelPayouts, Agoda, Viator: Affiliate and booking services • Cloudflare: Content delivery network and security • Payment processors: Stripe and other payment gateways

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Types of Cookies We Use: • Essential Cookies: Required for the Service to function properly • Analytics Cookies: Help us understand how visitors interact with our Service • Marketing Cookies: Used to track visitors across websites for marketing purposes • Preference Cookies: Remember your settings and preferences You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

6. Data Retention

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

7. Data Security

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security. We implement appropriate technical and organizational measures to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access.

8. Your Rights Under GDPR

Under the General Data Protection Regulation (GDPR), you have the following rights: • Right to Access: You can request copies of your personal data • Right to Rectification: You can request correction of inaccurate data • Right to Erasure: You can request deletion of your personal data • Right to Restrict Processing: You can request restriction of processing • Right to Data Portability: You can request transfer of your data • Right to Object: You can object to processing of your personal data • Right to Withdraw Consent: You can withdraw consent at any time To exercise any of these rights, please contact us at hello@discoverdouro.com

9. International Data Transfers

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. We ensure that appropriate safeguards are in place for any international data transfers, including Standard Contractual Clauses approved by the European Commission.

10. Children's Privacy

Our Service does not address anyone under the age of 16 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 16. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us.

11. Marketing Communications

We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send or by contacting us.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us: • By email: hello@discoverdouro.com • By mail: MagicusPrime LDA, Avenida da Bela Vista 126, 4935-580 Chafe, Viana do Castelo, Portugal • On this page: Discover Douro/contact

14. Data Protection Officer

For data protection inquiries, you may also contact our Data Protection Officer at: dpo@discoverdouro.com